Return Policy

Your satisfaction is our priority. If you encounter any issues with your purchase, we're here to make it right.

Return Process

Contact us to request a Return Authorization number (RA#). Include your order number, item(s), and reason for the return.

Securely package the item(s) in their original packaging, including all accessories and manuals. Write the RA# on the outside of the package.

Ship the package to the address provided with your RA#.

Refunds

After receiving and inspecting your return, we'll process the refund or exchange. Please allow at least 7 business days from receipt for processing. You'll be notified by email once complete.

Refunds are applied immediately to your original payment method. It typically takes 3-5 business days to appear on your statement, depending on your bank.

We cannot refund original shipping charges. You are responsible for return shipping costs unless the item was damaged or defective upon receipt. Customers outside the USA and Canada will need to arrange their own return shipping.

Purchases returned solely due to buyer's remorse or a change of mind are not eligible for a refund. Refunds are issued only for items that are defective, damaged in transit, or materially different from what was ordered.

Defective or Damaged Items

Received a defective or damaged product? Contact us right away and we'll arrange a refund or exchange at no cost to you.

The item must be the same item originally purchased and in the same condition as originally received.

Not Eligible for Return

The following items cannot be returned or exchanged:

Gift cards or digital items

Clearance or final sale items

Personalized or custom items

Customer-damaged items

Buyer's remorse / change of mind

Order Cancellations

Need to cancel? Contact us as soon as possible. If your order hasn't shipped yet, we'll cancel it and issue a full refund. If it's already shipped, you can return it under this policy.

Questions about a return?
Contact Support

Returns