Shipping & Delivery

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This policy is part of our Terms and Conditions and applies to every order placed with us. Please review it carefully before purchasing.


Free Worldwide Shipping

We ship to nearly every country at no cost to you. International orders may be subject to customs duties and taxes, which are outside our control. We recommend checking with your local customs office before ordering. You are responsible for any additional costs or compliance with your country's import laws.


Delivery Times

Orders are processed within 2-5 business days. Once shipped, you'll receive an email with a tracking number.

Processing
2-5 days

→
In Transit
5-7 days

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Total Estimate
10-17 days

Note: During peak periods, holidays, or customs delays, delivery may take longer. Multi-item orders may ship separately, each with its own tracking number.


Lost or Stolen Packages

If your package is lost or stolen during transit, contact us with your order number. We'll work with the carrier to resolve the issue, though we cannot guarantee replacements in all cases.


Customs & Import Fees

We do not offer refunds for customs, duties, or taxes incurred during international shipping. These charges vary by country and are the recipient's responsibility.


Order Changes & Cancellations

Need to cancel or modify your order? Contact us within 24 hours of placing it. After this window, we may not be able to accommodate changes.

Have questions about returns? Review our Return Policy.

Frequently Asked Questions

Which countries do you ship to?
We offer free worldwide shipping to nearly all countries.

We currently do not ship to the following locations:

  • Afghanistan
  • American Samoa
  • Bahrain
  • Iraq
  • Israel
  • Japan
  • Jordan
  • Puerto Rico
  • Russia
  • Syria
  • Ukraine
How do I track my order?
Use our Order Tracker to check your shipment status. You'll also receive a tracking number via email once your order ships.
My tracking information isn't updating. What should I do?
Tracking can take 24-72 hours to update after a package ships. If it's still not updating after that, contact our support team.
What if I entered the wrong shipping address?
Contact us within 24 hours of placing your order. After that, we can't guarantee changes, and you may be responsible for additional shipping costs.
Do you offer expedited shipping?
Currently, we only offer standard free worldwide shipping. We do not have an expedited option at this time.
Can I choose my shipping carrier?
No, we automatically select the best available carrier based on your location and order details.
Will I need to pay customs fees?
Some countries charge customs fees or require packages to clear customs before delivery. These fees and delays are the recipient's responsibility and vary by country. Check your country's customs policies for details.
Can I cancel after my order has shipped?
Once shipped, orders cannot be canceled. See our Return Policy for return instructions.
Do you ship to military addresses (APO/FPO)?
No, we're unable to ship to APO/FPO addresses at this time.

Still have questions about shipping?
Contact Support
Last updated March 8, 2025